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Diner Dash - Review
System: Xbox 360
Rated: E
Also On: DS · PlayStation 3 · PSP

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Diner Dash has been around for a while on casual game sites on the internet, but it has only now made its way onto Xbox Live Arcade.  Diner Dash is a time management game, and in this case the time that you're managing is that of small restaurant owner and waitress, Flo.  Each of the game's levels are timed and represent the hours that your restaurant is open during the day.  Your goal is to serve all of your customers and to keep them happy with the service.  Happy customers tip well, but thoroughly disgruntled ones will leave without paying.  Each level has a goal to meet in terms of money earned, and if you reach that goal you complete the level and unlock the next.

A happy customer is one that you can move through your restaurant from line to check without ignoring them for too long at each stage along the way.  To seat a party of customers, you move Flo to the line, highlight a group, press a button, and then select an open table at which to seat them.  When a group is ready to order they will raise their hands and you'll need to take the order to the kitchen.  When an order is ready for pick up, you'll need to take it from the kitchen to the table.  Finally, when a group is ready for their check you need to visit their table to collect the tab and tip, and then clear the dishes so that the table is ready for the next group.

At first things are relatively easy, but as more tables are added, some seating two, some seating four, and lines begin to form at the entrance, things begin to get a little hectic.  Flo only has two hands, and can only carry any combination of two orders, plates, or dirty dishes, but the customers won't give her any sympathy.  Things become more complicated by different types of customers that eat at different speeds, have different levels of patience, and different philosophies on tipping.  Customers are color-coded as well and if you manage to seat a customer in a chair of the same color you'll receive a bonus (I'm not sure why a customer would care that a seat matches his/her clothes, but I'll take the bonus),  You'll also unlock new items as you play, such as a coffee maker that will let you serve coffee to customers to make them happy.  Things can get very hectic very quickly, and it takes more than fast fingers to keep up.

Diner Dash won't be enjoyable for everyone - in fact, I can see some people getting stressed out while playing.  Personally, I found it enjoyable enough because I like the way the game forces you to make quick decisions and think on your feet.  However, there are some frustrating aspects to the game that prevented it from being as enjoyable as it could be.  The biggest issue by far is that the controls are not as tight as they need to be in a time-focused game - perhaps things just didn't translate too well in moving a PC-based Flash game to a console.  Selecting a table can be an iffy proposition on the fly, and its pretty frustrating when Flo runs past a tabled without dropping off an order.  Don't even try to seat a group by moving to the line - it's very difficult to select a group out of the line and you'll waste precious time fiddling with Flo's facing and position in an attempt to select a group.  You can use a trigger to seat the next party in line automatically, but that doesn't help you if you have a table for two open and the first group in line is a party of four.  The other issues that I had didn't impact the gameplay itself, but they were still a little annoying.  The levels are grouped together and there's no way to exit out of the game or return to the menu between levels in a group short of using the Guide button to exit to the dashboard.

Aside from the game's main mode there's an 'endless' mode in which the goal is to survive as long as possible.  More and more customers arrive and do so faster and faster, and you just keep playing until enough groups get fed-up and leave.  Go for your high score and then compare it to those on the leaderboards.  There are multiplayer co-op and competitive modes available online, but judging by the dearth of gamers looking for a game it seems that the majority of people playing the game are doing so solo.

You can probably find Diner Dash in plenty of places online, and that's probably where you should play it.  The basic visuals and control issues put it a cut below most other XBLA titles, so save your Microsoft points for something else.

In The End, This Game Hath Been Rated: 65%. The game is fun enough at its core to have made it very popular with the PC casual gamer crowd, but as an Xbox Live Arcade title it just falls short.

 



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